Securus Technologies is undoubtedly the largest technology provider in correctional facilities in North America. The company has helped more than a million inmates held in over 3,000 law enforcement and corrections agencies in the USA to connect with friends and family members. On the other hand, the firm designs technological equipment that helps officers in these facilities in conducting surveillance operations. This has gone a long way in reducing crime among inmates
As expected, achievements to this level can never go unnoticed. Securus Technologies often get congratulatory messages from jail officials as well from prisoners’ family members. These messages come in the form of direct emails and letters. In October last year, the firm’s CEO, Mr. Richard Smith, authorized the publishing of some of the messages they have received in the recent past.
In one of the messages, a client who appeared to be an officer had written to narrate of how his job had been made easy thanks to Securus’ LBS software. The officer pointed out that the software, together with other law enforcement resources, had helped the sheriff’s department in the facility to confiscate drugs and other illegal possessions from inmates. He acknowledged that were it not for the software; this would have been next to impossible.
Another officer wrote of how he had utilized the technology provided by Securus to monitor phone conversations between inmates. In one conversation, he managed to gather valuable information regarding a previous shooting in the facility. In another case, he overheard a conversation between an inmate and a civilian in which they were discussing a possible drug peddling circus in the facility. Other conversations were about threats and illegal money transfers, among many other illegal operations within the facility. With this information, officials were able to move with speed to thwart many potential crimes. This would not have been possible without Securus’ innovations.
Securus Technologies is a for profit phone and communications service that connect over 3,400 correctional institutions, law enforcement organizations, and safety groups. Well over 1.2 million inmates are connected to their families and loved ones through the system in a variety of ways including phone, email, text and video.
This program is an up-front, easy to use, convenient method of tying together families and inmates so that they can feel free to communicate with one another freely at times chosen by either party. Easy methods of payment are available in the form of a debit system where the inmate pays for the service, collect calls where the bill is paid by the recipient of the call, direct bill, where the family pays for the call and a prepaid billing system.
Recently, Securus was approved by the Better Business Bureau Accreditation which is designed to give a higher level of legitimacy to the process if inmates or family have any difficulty in working the Securus system.
Not all businesses are eligible for BBB Accreditation as a business has to meet the accreditation standards to even be considered. Once a business meets the standards, an application is submitted to the BBB and the application is either approved or denied. Once approved, consumers may contact the BBB if there are any complaints or remedies needed due to service complaints and similar issues.
It is then up to the BBB member to make any situations that have been causing an issue or problem be rectified to the satisfaction of the consumer. If appropriate action is not taken, then the business may lose its standing and membership in the BBB.
Securus is mindful of the great responsibility that it has in keeping the lines of communication open between inmates and families during a very difficult time in the lives of both parties.
If you are tired of traveling to jail and wait for long during prison visitation, then you need to find another solution. The chances are that you will find every possible way to make your visit at an appropriate time. Instead, what you will find is that there are several time limits to video visitation. If you would like to have a visitation with great ease and convenience, then you should use Securus Video Visitation program. I have used the visitation program to talk to a relative in prison and found it extremely beneficial. The program helps people connect with their loved ones through a video call made by a computer with a camera and an internet connection. The video connection can be scheduled to occur at any place but at a scheduled time.
Many people have heard several concerns with the program since it was launched. Users of the application assumed that the visitation would see an end to visits. However, Securus video visitation program doesn’t interfere with normal prison visits. Instead, it is an additional form off visitation made accessible through the latest technology. The video visitation program has become a very viable option for people that use the program.
One of the main advantages of the visitation program is that people can communicate with inmates at great convenience. One can communicate with the loved on in correction facility right from their home. The inmate can view everything taking place in the house. It creates a feeling that the inmate is actually within the home. The visitation program has therefore become known as a means for inmates to visit their families. The availability of personal visits is something every family is going to appreciate.
You may want to make use of the visitation program instead of going through long queues. Securus can be viewed as a program that transforms the daily life of inmates and their loved ones. The Holiday season is not another boring season for prisoners. It is time they can reconnect with their friends and family.
Anyone that knows Securus Technologies understands its diligence in providing advanced technology services. The company is located in Dallas, Texas. It has a full team of technology experts coming up with suitable solutions for use in correction facilities. The video visitation program is just one of the company’s highly successful ventures. Securus Technologies has dedicated itself to availing its services to thousands of correction facilities within the United States.
The world of business is shady and often times dark. Individuals who are not accustomed to their workings can sometimes be swept away just as quickly as they appear. This is transferable to companies who are not careful with every aspect of their business model, and this includes patents on researched products. Securus Technologies is an information technology corporation that has recently been under fire for this exact issue; being accused of running on expired patents from one of its competitors, GTL. These accusations claim that Securus has been operating under a large amount of expired patent codes, meaning that in order to correctly follow procedure they would need to release their products to the outside marketplace for free and ready distribution through other companies.
Not willing to accept these claims Securus requested the aid of outside third party experts who performed valuable research into the accusations and concluded that not only does Securus Technologies still maintain valid patent codes but that they will continue to for an extended period of time. This is great news for Securus Technologies who will still be able to maintain control of their high quality products, being able to continue to provide incredible service and technology solutions to their clientele.
The reason that this revelation is important is that Securus is a mainstay for inmates residing in the United States prison system. These individuals are normally considered undesirable from other companies and rarely receive much support, is any. The ability to maintain control of their unique products means that Securus can continue to do business as normal and progressively move forward with their customer service, which is exemplary and unheard of within the current system. Securus is a humanitarian firm as well as a technology business, and this is a powerful fact to note.
Inmates need a way to communicate, but they also need a way to access forms for medical needs and make other requests. This is where Securus Technologies has changed the game for inmate communications. This year, the major player in inmate communications rolled out a new application with an automated submission form that would enable inmates to make requests electronically.
This application comes on the heels of more great technological advancement in 2016,but it’s also a great development as we continue to see the integration of more technology in an attempt to reduce the paper trail that has impacted so many markets in dramatic ways. While the medical field still seeks ways to reduce paper trails, corrections officers are still seeking ways to reduce their time away from doing the job they were meant to do. These officers have spent valuable time logging events and making requests for inmates, but their job is to maintain safety and protection within the prison in order to keep the peace among the inmates and fellow officers.
With this application, Securus Technologies will be able to help those with inmates bring the peace and order back into their cells and reduce the paper trail for their administrative staff. If I had a family member or friend that was in prison, I would be thrilled to know that they could easily request help with medical needs.